Frequently Asked Questions
Everything you need to know about shopping with Unze
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international deliveries may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure the tags are still attached to qualify for a full refund.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring your foot or body and comparing it against our chart to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Can I track my order?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's progress.
Are your products ethically sourced?
At Unze, we are committed to sustainability. We work closely with our manufacturers to ensure fair labor practices and the use of high-quality, durable materials.